By Michael Townsley · Benjamin Hutchins

This article aims to provide insights regarding crime problems affecting the Australian and New Zealand (ANZ) retail sector, focusing primarily on the size and range of criminal behaviours. The research incorporated an online survey of retailers and police statistics. The study finds that the cost of retail crime increased by 28% over the last 4 years, against 25% growth in revenue. It also reveals that shoplifting remains the most significant and costly economic problem facing retailers, followed by employee theft. Additionally, fraud, notably in online channels, will remain a concern for the foreseeable future. We examine potential explanations and interpretations for retail crime through an environmental criminological lens. Increased research and involvement of researchers hold tremendous potential for reducing retail crime and preventing its growth in the future

Crime Prevention and Community Safety 26(2):1-23, 2024

By B. Boxerman and K. Cundiff

This report focuses on reported shoplifting in Chicago, IL, and Los Angeles, CA, from 2018 through 2023. It uses incident location data to examine reported shoplifting prevalence and concentration in both cities and how these have been affected by the COVID-19 pandemic. It also examines how patterns in reported shoplifting may be related to the concentration of retail establishments. The pandemic is central to this analysis because property crime patterns, especially for larceny and shoplifting, are sensitive to changes in patterns of activity, such as the major shifts in public life that occurred under stay-at-home orders in response to the emergence of the COVID-19 pandemic. This report is focused on the periods directly before, during, and after the pandemic to lend context to the increased interest and attention related to shoplifting at the national level.

Key Takeaways

In Chicago, the year-end rate of reported shoplifting was 11.6% lower for 2023 than it was for 2018. In Los Angeles, the rate for 2023 was 77% higher than it was for 2018.

Prior to the pandemic, the shoplifting rate in Los Angeles was less than half that of Chicago. By the end of 2023, the difference between the two cities had narrowed and the Los Angeles rate was 17.7% lower than that of Chicago.

In Chicago, the top 5% of all reported shoplifting locations by address had 68.5% of all reported shoplifting from 2018 to 2023. In Los Angeles, the top 5% of addresses had 62.8% of all reported shoplifting during this period.

Shoplifting patterns between the cities differed greatly. Chicago shoplifting clustered in two geographically close areas, while shoplifting in Los Angeles was distributed across multiple smaller areas that were less concentrated than in Chicago.

In Chicago, areas with substantial concentrations of retail outlets did not consistently experience concentrated amounts of shoplifting. In Los Angeles, however, there was considerable overlap between retail and shoplifting clusters.

Both cities saw large drops in reported shoplifting in 2020, likely due to store closures at the start of the COVID-19 pandemic. For both cities, in 2020 and 2021, shoplifting was less prevalent and concentrated in fewer areas.

Portions of both cities that were not high-shoplifting areas before and during the pandemic began to experience increases in shoplifting after the pandemic (2022 and 2023).

Shoplifting in both cities was often highly concentrated in places with high concentrations of other crimes, such as other types of theft and violent offense

Washington DC: Council on Criminal Justice, 2024.