By Michael Townsley · Benjamin Hutchins

This article aims to provide insights regarding crime problems affecting the Australian and New Zealand (ANZ) retail sector, focusing primarily on the size and range of criminal behaviours. The research incorporated an online survey of retailers and police statistics. The study finds that the cost of retail crime increased by 28% over the last 4 years, against 25% growth in revenue. It also reveals that shoplifting remains the most significant and costly economic problem facing retailers, followed by employee theft. Additionally, fraud, notably in online channels, will remain a concern for the foreseeable future. We examine potential explanations and interpretations for retail crime through an environmental criminological lens. Increased research and involvement of researchers hold tremendous potential for reducing retail crime and preventing its growth in the future

Crime Prevention and Community Safety 26(2):1-23, 2024