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Summary Internal Review of the NSW Police Force Response to Mental Health Incidents in the Community

By The New South Wales Police Force

The NSW Police Force (NSWPF) responds to more than 60,000 mental health incidents in the community every year and this figure has increased by around 10 per cent annually since 2018. In most cases a criminal offence has not been committed, there is no threat of violence and a weapon is not involved. This report looks at the NSWPF response to mental health incidents in the community.

Purpose

  • Examine the demand on the NSWPF in responding to mental health incidents in the community.

  • Review the training officers receive.

  • Defining the role of police in responding to mental health incidents in the community.

  • Reviewing the current operational model.

  • Develop potential options for alternate response models.

Findings

The report noted that while police are best equipped to respond to incidents involving criminality and public order, other health professionals are able to provide more appropriate care for people experiencing mental health crises.

It also acknowledged that police, as the primary responder, can potentially escalate a situation and that the high volume of police deployment to mental health related matters can also have flow on impacts to other community safety issues, limiting resources of police to respond to other matters.

Actions

  • The NSWPF and NSW Ministry of Health have set up a working group of senior officials to consider the findings of the report and to develop options for an alternative response.

  • Additionally, the NSWPF has newly established the Mental Health Command to strengthen engagement and enhance police interventions when responding to mental health incidents.

  • The Command will provide oversight, strategic guidance and advice as well as engage with external stakeholders.

Publisher Government of New South Wales