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Coronavirus (COVID-19): International Policing Responses - Part 1 - During Lockdown

By Fran Warren, Francesca Gualco, Hannah Davidson, Ella Edginton 

Purpose of the paper: The main purpose of this paper is to assess how COVID-19 may have impacted international policing responses during lockdown in other countries, in order to identify any useful learning. For this reason, evidence from Scotland is not included. Jurisdictions covered England and Wales, Northern Ireland, Republic of Ireland, Italy, France, Germany, Spain, Sweden, New Zealand, South Korea and USA. Note on the evidence The information in this paper was collected through a ‘rapid intelligence review’ of publicly available sources, such as relevant agency reports, government reports, and news reporting. This paper provides the most up-to-date available evidence, commentary and intelligence on international policing responses, but as the situation is rapidly evolving it may not be in all cases completely up-to-date at the time of reading.   

Edinburgh: Scottish Government, Justice Analytical Services, 2020. 53p.

Key Staffing and Operations Review for Village of Oak Park Version 1.0

By Doug Rowe,  Michele Weinzetl, and BerryDunn 

In November 2021, the Village of Oak Park (Village), Illinois, contracted with BerryDunn to conduct an operational assessment of the Oak Park Police Department (OPPD). The overall project included four specific areas in relation to the OPPD: 1. Full management and operational assessment study 2. Audit of race equity issues (internal and external) 3. Recommendations and research for alternative response to traditional police services 4. Presentation of successful measures to contribute to Fair and Impartial Policing (FIP), which have been accomplished in similar cities During the project, BerryDunn conducted more than 50 interviews with staff, government officials, and select community members identified by OPPD. Community members also had the opportunity to provide direct feedback through several in-person and virtual town hall meetings, and through online feedback to BerryDunn through Social Pinpoint, a customized website provided by BerryDunn. Staff from the OPPD completed an in-house workforce survey and provided BerryDunn with substantial information through numerous other data-gathering instruments. Finally, BerryDunn conducted significant analysis of current data and new data generated as part of this assessment and produced a series of findings and recommendations. Studies of this nature are predisposed toward the identification of areas requiring improvement, and accordingly, they have a propensity to present what needs work, without fully acknowledging and highlighting positive aspects of an organization. This report follows a similar progression. Because of the numerous recommendations contained within this study, those consuming this report might mistakenly conclude that the police department is in a poor condition. BerryDunn wishes to state the opposite quite clearly. Although this report contains several areas for improvement, and the OPPD has faced some challenges in recent years, particularly related to staffing, BerryDunn made many positive observations of the OPPD, some of which are examples of best practices that other agencies would do well to emulate. Examples of best practices within the OPPD include: • Posting 10 Shared Principles and Guiding Principles and Values in the Patrol Room • Resident Beat Officer (RBO)/Neighborhood Relations Officer (NRO) program for community-oriented policing (COP) and problem-oriented policing (POP) • Dedicated COP foot patrols • Staggered shifts for investigators • Training officers on the history of Oak Park Notwithstanding the findings and recommendations outlined in this report, the OPPD is a generally efficient and effective agency with a commitment to community policing, and staff  provided BerryDunn with several examples of collaborative problem-solving efforts. Staff at all levels present a high level of commitment and pride in their work. The OPPD provided BerryDunn unfettered access to staff and all data at its disposal, without reservation or hesitation. It was evident to the BerryDunn team that the command staff at the OPPD want what is best for the agency and the community, and they are willing to take the necessary steps to help ensure positive and appropriate change takes place. This assessment examined more than 20 primary areas of department operation (distributed throughout the chapters of this report), as well as several sub-areas and specialized positions. BerryDunn’s analysis determined that several areas within the police department require adjustment to assist the OPPD in meeting service demands, improving operational efficiency, and sustaining positive relationships and trust between the police department and the community. This study provides 42 recommendations, separated into three rank-prioritized categories, following five major themes: • Staffing (including recruiting, hiring, and retention) • Personnel development • Policies and procedures • Impartial policing and transparency • Technology utilization • Training This report outlines the process and methodology BerryDunn used to conduct the assessment of the police culture and practices of the OPPD. The analysis provided by BerryDunn is balanced, and it fairly represents the conditions, expectations, and desired outcomes studied, and those that prompted and drove this assessment. Where external data was used for comparison purposes, references have been provided.  

Portland, ME:  BerryDunn, 2022. 273p

Methuen Police Department Performance Audit

By Edward Flynn, Debora Friedl, Keri Richardson, Monique Jenkins, Brenda Bond

In May of 2020, the City of Methuen, through a competitive bid, selected the CNA Center for Justice Research and Innovation to conduct a performance audit of the Methuen Police Department (MPD). In conducting this audit, the CNA team developed an objective and in-depth understanding of MPD’s operations in areas including budget, equipment, training, staffing levels, and processes (hiring, equipment acquisition, and development of policies and procedures). After the onset of the audit, the CNA audit team was made aware of concerns about department leadership, organizational culture, and department personnel morale. Although the City of Methuen did not originally contract with the CNA audit team to explore these issues, we expanded the scope of our inquiry and this report to reflect these emerging topics. The CNA audit team developed this report by reviewing department operations, policies, procedures, general orders, department data, and culture. The report includes findings and actionable recommendations that outline specific items for improvement related to different areas of department operation. To develop these, we compared MPD’s standard operating procedures with national best and evidence-based practices, Massachusetts Police Accreditation Standards, and practices of similar Massachusetts law enforcement agencies. The audit team also collected data from interviews and surveys of department personnel. This report presents the results, findings, and recommendations from the audit.

CNA's comprehensive assessment of MPD included an examination of the following:

  •  Organizational structure and governance

  • Budgeting and planning

  • Operating policies and procedures

  • Department culture

  • Professional standards and accountability

As a result of this audit, our key findings include:

  • MPD lacks a formal procedure or process for conducting a comprehensive review of policies and procedures on a regular basis.

  • Members of the organization do not trust the department’s use of the assessment center to make promotional decisions because there seem to be conflicting interests involved in the process.

  • The MPD’s high number of assigned specialist positions is not warranted, given its size and operations.

  • There is widespread perception that favoritism affects management and discipline decisions within the MPD.

Arlington, CA: CNA, 2021. 70p.

Exposing the Gap Between PRC Rhetoric and Illicit Maritime Activity: Summary Report 

By Ryan Loomis and Heidi Holz

In recent years, persons, vessels, and corporations based in or tied to the People’s Republic of China (PRC) have reportedly engaged in illicit maritime activities around the globe. These alleged illicit activities are at odds with Beijing’s stated policies about how PRC actors should behave in the transnational maritime domain. According to these policies, PRC actors should do the following while operating in the transnational maritime domain:

  • Abide by the United Nations Convention on the Law of the Sea (UNCLOS), under Article 94 of which, flag states such as the PRC are responsible for (1) ensuring that vessels flying the PRC flag comply with the maritime laws to which Beijing is a party, and (2) holding violators accountable.

  • Abide by local laws and regional frameworks

  • Combat illegal, unregulated, and unreported (IUU) fishing

  • Safeguard the marine environment

To develop a better understanding of the contradictions between Beijing’s official rhetoric and the illicit international maritime activities of PRC state and nonstate actors, CNA examined 15 cases in which PRC actors were accused of carrying out illicit activities in the maritime domain between 2018 and 2021. The incidents occurred in the maritime areas surrounding SoutheastAsia, the Atlantic coast of Africa, and the Pacific Island countries. Our key findings are discussed below.

Key Findings

Some PRC actors are engaged in a variety of illicit international maritime activities around the world. Among the 15 cases we examined, PRC actors were accused of being involved in the following types of illegal activities in violation of multiple national, regional,
and international laws, regulations, or provisions:

  • Engaging in illegal, unregulated, and unreported (IUU) fishing practices that threaten ocean ecosystems and sustainable fisheries

  • Intentionally ramming foreign vessels, damaging the vessels and endangering their crews

  • Using forced labor aboard fishing vessels and engaging in human smuggling

  • Discharging marine pollution from vessels and land-based sources, harming the marine environment and injuring local citizens

  • Tampering with electronic tracking or monitoring devices to “go dark” so that vessels can engage in illicit activity without being tracked

  • Illegally entering and operating in other countries’ jurisdictional waters 

Arlington, VA: CNA, 2021. 94p.

Final Report: 21st Century Policing Assessment of The San Jose Police Department

By Thomas Christoff, Jessica Dockstader, Monique Jenkins, Cody Stephens

Recognizing the urgent need for transparency, accountability, and legitimacy, the San José Independent Police Auditor—through a competitive bid—selected CNA’s Center for Justice Research and Innovation to complete an assessment of the San José Police Department’s (SJPD) implementation of recommendations and action items found within the President’s Task Force on 21st Century Policing report, published in 2015. This work coincided with an assessment of the SJPD’s use of force and was completed by members of the same team. The 21st Century Policing assessment focused on the six areas found within the Task Force’s report:

  • Building Trust and Legitimacy

  • Policy and Oversight

  • Technology and Social Media

  • Community Policing and Crime Reduction

  • Training and Education

  • Officer Wellness and Safety

In this executive summary, we present a summary of the findings of our assessment and a summary of the key recommendations offered to SJPD and the city. We encourage interested individuals to read the details in the body of this report, where they will find the complete assessment of all recommendations and action items, and detailed supporting evidence for our findings and recommendations. See Appendices C and D for the full list of findings and recommendations.

Arlington, VA: CNA, 2022. 162p.

Final Report: Use of Force Assessment of the San José Police Department

By Daniel S. Lawrence, Tom Christoff, Zoë Thorkildsen

Recognizing the urgent need for transparency, accountability, and legitimacy, the Mayor and City Council of San José, California directed staff to obtain an assessment of the San José Police Department’s (SJPD) use of force. CNA’s Center for Justice Research and Innovation was chosen through a competitive bid process coordinated by the Independent Police Auditor (IPA). This work coincided with an assessment of the SJPD’s efforts to bring the department in line with the recommended best practices promoted in the President’s Task Force on 21st Century Policing report and was completed by members of the same team. The use of force assessment focused on four key areas:

  • A review of the SJPD’s use of force policies, procedures, training, and events.

  • An examination into the characteristics of use of force events, including disparity across racial and ethnic groupings.

  • The impact COVID-19 and social justice movements for policing reform had on calls for service and use of force.

  • Disparity in use of force behaviors and sustained injuries across racial and ethnic groupings.

In this executive summary, we present a summary of the findings of our assessment and a summary of the key recommendations offered to SJPD and the city. We encourage interested individuals to read the details in the body of this report, where they will find detailed the supporting evidence associated with our 39 findings and 51 recommendations. See Appendix B for the full list of findings and recommendations.

Arlington, VA: CNA, 2022. 110p.

Minneapolis Police Department and Emergency Communications Center: Staffing and Operations Assessment and Review of Problem Nature Codes

By Zoë Thorkildsen, Bryce Peterson, Keri Richardson, Monique Jenkins, Allie Land, Jocelyn Cox, Bill Komiss, and Ed Flynn

Goals and Objectives

This analysis will achieve the following:

  • Recommend staffing resources that can effectively and efficiently meet the demand for service.

  • Review internal business processes and identify gaps and areas for improvement.

  • Inform needs for resource allocations that are aligned with City needs and demand for public safety services.

  • Position the MPD for future success by providing the tools to further adapt staffing and processes to future changes in demand for service.

Areas of Focus and Approach

Our report is organized into four major focus areas: staffing analysis, operations analysis, and problem nature code analysis, and business processes analysis.

Staffing Analysis

Using a workload-based approach, CNA produced estimates of the staffing required to support the MPD’s current patrol workloads and evaluated the use of different shift lengths. In addition, we analyzed breakouts by specific call response types to estimate the effects of changing response policies (e.g., implementing alternate response models for mental health calls and property crimes) on staffing needs.

Operations Analysis 

Using data collected from personnel interviews as well as review of the literature and peer agency practices, CNA assessed MPD operations and policies, including the use of one- versus two-person patrols, relative levels of civilianization, alternative response models (which also have implications for the staffing analysis), and information technology enterprise system use.

Problem Nature Code Analysis

Using calls-for-service data, including 9-1-1 call data, CNA reviewed the use of problem nature codes in the MECC using an exploratory descriptive analytical approach.

Business Process Analysis

Using information from personnel interviews as well as review of operational documents, CNA assessed business processes in the MECC, Patrol Bureau, specialty units, and the investigative functions at MPD. We used a process mapping and pain points identification approach to map how business processes currently function and areas to improve the effectiveness and efficiency of these processes.

Across each of these focus areas, CNA relied on both quantitative and qualitative data from the MPD and MECC. These data sources included calls-for-service and 9-1-1 call data from 2016 through 2020, staffing data, documentation of MPD and MECC policies and procedures (including training materials), and information gathered through interviews with MPD and MECC personnel. Data sources and analytical techniques are described in more detail in each of the sections below.

For most of the quantitative analyses in the report, we used data from 2016 through 2020. As a result of the COVID-19 pandemic as well as changes in policing practice and policy after the death of George Floyd, policing response in 2020 differed from preceding years in substantive ways. Specifically, in Minneapolis as well as other cities across the country, nearly all measures of police activity were lower in 2020. However, we included 2020 in our analyses for the following reasons:

  • Despite being unusual, 2020 represents the most recent year of data available at the time we performed analysis, and timely data are almost always preferable to older data.

  • For the majority of our analyses, we relied on a five-year period of data, and thus the inclusion of 2020 did not drive the results.

  • Trends seen in 2020 continued into 2021 for agencies nationwide; it is unclear whether or when police activity levels will return to pre-2020 levels, so to discount 2020 data as irrelevant would be improper.

Overview of the Report

This report contains six sections, including this introductory section. Following this section are sections presenting analysis, findings, and recommendations related to the staffing analysis, operations analysis, problem nature code analysis, and business processes analysis. The report closes with a brief conclusion section.

Arlington, VA: CNA, 2022. 84p.

Community Policing Evaluation of The City of Tulsa, Oklahoma

By Hildy Saizow, Valerie Schmitt, Bridgette Bryson, Rodney Monroe, and Steven Rickman

Community collaboration is at the heart of policing in the 21st century. Based on this premise, the City of Tulsa developed 77 recommendations for implementing community policing in its jurisdiction. These recommendations closely followed the substance and format of The Final Report of The President’s Task Force on 21st Century Policing, a national report developed by policing experts and community collaborators in 2015. In order to determine whether the Tulsa Police Department (TPD) is making progress in this area, the City of Tulsa hired CNA’s Center for Justice Research and Innovation to conduct a community policing evaluation; the project started in November 2020. CNA used the community-based participatory action research (CBPAR) model as the basis of the evaluation approach to promote the inclusion of input from a diverse range of TPD officers and community stakeholders from across the City of Tulsa. Four Tulsans with experience working with different community groups served as community co-researchers on the evaluation team. The goal of the Tulsa Community Policing Evaluation was to gain an objective and in-depth understanding of TPD’s community policing practices. More specifically, the evaluation was designed to determine whether TPD has made progress in collaborating with the community, identify what community policing should look like in Tulsa, and develop a roadmap for how to achieve the community policing vision. A key part of the evaluation was a community consultation process to get input, insights, and perspectives on policing and community safety issues. The process included individual interviews, focus groups, community meetings and dialogues, and a community survey. The evaluation also involved the collection and review of documents pertaining to community policing and an analysis of crime, calls for service, demographic, and complaint data. This report presents insightful findings about community policing and actionable recommendations that TPD and the City of Tulsa can implement in order for TPD to become an effective and forward-leaning community policing organization. The 54 recommendations found in this report are organized by the six 21st Century Policing pillars—building trust and legitimacy, policy and oversight, technology and social media, community policing and crime reduction, training and education, and officer wellness and safety. These recommendations are based on the insights and perspectives learned through the community consultation, findings of The Final Report of the President’s Task Force on 21st Century Policing, the evaluation team’s knowledge of best practices and their experiences working in police agencies nationwide, and police reforms in cities where reforms are driven by teams of policing experts and criminal justice researchers.

Our key evaluation findings include the following: TPD has made positive changes and progress in many areas, including support for crime victims, relations with Hispanic community members, body-worn camera implementation, formation of the Community Engagement Unit, creation of Community Advisory Boards (CABs), implementation of new collaborative partnerships, and establishment of the Tulsa Sobering Center (TSC) as a jail diversion program. TPD’s current emphasis on the term “collaborative policing” sets just the right tone for community policing in Tulsa. Officers and community members alike express that trust in policing is lower in marginalized communities. There are widespread perceptions in the community that TPD engages in disparities in how Black neighborhoods and individuals are treated. Many community members expressed frustration, saying that they know very little about the department’s decisions and changes, and that they would like to see more transparency in many areas of TPD’s operations. The creation of CABs is an important step forward, but the boards lack community leadership and transparency. TPD’s performance evaluation system does not currently reflect the principles and practices of collaborative policing. TPD can use technology solutions to benefit community policing efforts. TPD does not currently have an accessible, dynamic, searchable website to provide information to the public. Many officers do not see community policing as part of their job. Community members expressed that TPD officers do not engage in enough casual, non-enforcement interactions with the community. TPD has a wide range of training courses relevant to community policing but lacks an overall vision and process to integrate training courses across training domains to support a holistic approach to community policing. Officer wellness programs and proactive activities support more effective community engagement.

Arlington, VA: CNA, 2022. 120p.

Racial Bias Audit of the Albany, New York Police Department

By Zoë Thorkildsen, Bridgette Bryson, and William “Bill” Taylor

Over the last decade, the Albany Police Department (APD) has pushed forward to engage the community in a positive manner, moving towards a mission that is focused on community policing practices. During this time, the Community Policing Review Board and the Common Council have recommended police reforms and legislation changes to further improve the police department, and they have called for change to address perceived disparate treatment of minority communities. Following recent high-profile events, including the First Street Incident and the shooting of Mr. Ellazar Williams, APD has striven to improve their transparency and implement initiatives to increase community trust. Both of these incidents, along with the eruptions of public protests across the country, led the City of Albany to initiate an evaluation of policy, procedures, and practices of the police department. In addition, this audit will provide baseline information to inform the City of Albany’s response to Governor Andrew M. Cuomo’s Executive Order No. 203: New York State Police Reform and Reinvention Collaborative. In August of 2020, the City of Albany, through a competitive bid, selected the CNA Center for Justice Research and Innovation to conduct a racial bias audit of the APD.
The objectives of CNA’s racial bias audit included:

  • Assess and monitor APD’s internal operations, policies, procedures, and practices to detect the presence of implicit bias and systemic racial bias.

  • Collect and analyze data related to traffic stops, use of force, and other police officer/civilian interactions and determine the effect on Black community members.

  • Assess compliance with existing police reform policies initiated by APD and enacted by the Albany Common Council (e.g., body-worn cameras (BWCs), Right to Know Identification Legislation, and Citizen Police Review Board).

  • Provide actionable recommendations for reforms that eliminate racial and implicit biases in policing deployments, strategies, policies, procedures, and practices. Such recommendations must:

    • Promote community engagement, transparency, professionalism, accountability, community inclusion, fairness, effectiveness, and public trust; and

    • Be guided by evidence-based best practices and community expectations. 

Based on CNA’s review of policy, procedures, and practices, as well as data provided by the APD, our key findings included:

  • APD should improve data collection procedures for traffic stop data.

  • Prior to the deployment of BWCs to detective personnel and future units, APD should update its BWC policy to reflect emerging best practices. 

  • Statistical differences by outcome of police stops are evident when comparing white people to people of color, further fueling community concerns about resisting arrest charges.

  • Black community members initiate the majority of external complaints and civil rights lawsuits filed.

  • APD personnel do not fully understand the community complaints process and how or when possible disciplinary actions could take place.

  • The community complaints process is convoluted and poorly understood by community members, leading to mistrust and a perceived lack of procedural justice.

  • APD should update its use of force policy so that officers better understand when they can or cannot use various forms of force.

  • APD should make annual reports detailing use of force incidents publicly available to community members in the city.

  • APD’s philosophy and culture have a strong focus on community policing practices; APD should reinforce this message to all personnel.

  • APD should review the structure of the Neighborhood Engagement Unit and School Resource Officers for efficiency and effectiveness.

  • APD’s website could benefit from a modern reconstruction so that each embedded page is easily accessible and allows community members to easily find current information on the organization and projects they are working on.

  • The diversity of APD personnel does not reflect the racial makeup of the City of Albany.

  • APD should review its recruitment and hiring practices and begin releasing annual reports on this data.

  • The promotional process is of concern to personnel; APD should track this process in a database and standardize the performance evaluation process.

  • APD should complete and house its annual reports of data designated in various General Orders on its website for easy access by all community members.

  • APD participates in a long list of programs and should seek evaluations of these programs to determine their effectiveness and help allocate resources among them.

  • There are community concerns that past proposed reforms have not been implemented, along with concerns that officers do not live in the City of Albany.

  • The annual in-service training curriculum should be updated to include various topics, including but not limited to racial bias and cultural sensitivity training.

  • Training is not consistent across the department, and personnel feel they need more training to sufficiently do their jobs.

Over the next year, APD will work with the City of Albany and community leaders to understand, prioritize, and implement the recommendations proposed in this report, reflecting their dedication to improving community trust. We recommend that APD and the City of Albany seek an independent firm to help implement these recommendations and track APD’s progress.

Arlington, VA: CNA, 2020. 116p.

Racial Bias Audit of the Niskayuna New York Police Department

By Bridgette Bryson and Zoë Thorkildsen

Law enforcement agencies across the country continuously face challenges due to the ever-changing nature of policing, especially with recent events including the deaths of George Floyd and Breonna Taylor. These recent events have called into question the objectivity and fairness of policing practices. These developments  signal a need for strengthened police-community relations, and the Town of Niskayuna, New York, and the Niskayuna Police Department (NPD) are working hard to ensure their community has positive relationships with their police department. This audit provides baseline information to inform the Town of Niskayuna’s response to Governor Andrew M. Cuomo’s Executive Order No. 203: New York State Police Reform and Reinvention Collaborative.1 In December of 2020, the Town of Niskayuna developed a contract with CNA’s Center for Justice Research and Innovation to conduct a racial bias audit of the NPD. This assessment focused on  policies and practices, while also touching on more than racial matters. These types of assessments can help police departments gauge the status of community  relationships and work towards improvement. CNA designed this racial bias audit to accomplish the following:

  • Assess NPD’s internal operations, policies, and procedures to detect the presence of implicit bias and systemic racial bias.

  • Collect and analyze data related to traffic stops, use of force, and other police officer/civilian interactions to determine disparate outcomes for Black and Brown community members.

  • Assess compliance with existing police reform policies initiated by NPD.

  • Provide actionable recommendations (e.g., realistic within legal, budgetary, and organizational constraints) for reforms that reduce or eliminate racial and implicit biases in policing deployments, strategies, policies, procedures, and practices. These recommendations focus on specific, measurable issues. Such recommendations must meet the following requirements:

    • Promote community engagement, transparency, professionalism, accountability, community inclusion, fairness, effectiveness, and public trust; 

    • Be guided by evidence-based best practices and community expectations; and 

    • Are likely, given meaningful organizational support, to reduce or eliminate racial and implicit biases in policing deployments, strategies, policies,  procedures and practices.

Based on CNA’s review of policies, procedures, and practices, as well as data provided by the NPD, our key findings included the following:

  • NPD’s traffic stops data collection process should be refined to help the department further understand its activity for all outcomes and why the activities may look different over time.

  • NPD lacks body-worn cameras (BWCs) for its officers and should obtain funding to outfit all officers, patrol officers at a minimum, with the cameras.

  • NPD’s complaint process is not clearly written and is poorly understood by officers and community members. NPD should clarify the process and structure it to be open and transparent.

  • Currently, there is no disciplinary matrix in place to make certain that officers receive equitable discipline outcomes, to ensure there are no disparities among discipline across race, ethnicity, and gender.

  • NPD does not utilize an early intervention system to identify behavioral issues, signs of job exhaustion, and training concerns that could be handled in a proactive manner before an issue arises.

  • NPD’s newly revised use of force policy is a very clear and detailed policy that defines when different types of force are justified.

  • Currently, there is no formal tracking system for use of force incidents other than the department’s paper filing system. Creating a database to track these incidents will allow the department to begin developing annual summary reports of all use of force in the department.

  • NPD currently does not have a strong commitment to community policing practices; however, personnel are very interested and open to working to employ proactive policing strategies, as opposed to reactive.

  • NPD does not have designated personnel that oversee the department’s community engagement efforts; however, this has not weakened the trusting relationship expressed by community members and NPD officers.

  • NPD personnel have not received sufficient training in the past; however, the new administration is prioritizing training for all officers in various topic areas.

  • There are no formal recruitment plans in place, especially for people of color, women, and youth in the community.

  • NPD personnel lack trust in the promotion and specialty assignment process.

  • NPD does not have a performance evaluation process in place; not all officers receive informal feedback on their performance.

Over the next 12 to 18 months, NPD will work with the Town of Niskayuna officials and community leaders to digest, prioritize, and implement the recommendations proposed in this report, reflecting its dedication to improving community trust, eliminating racial disparities and bias, providing more transparency, and creating a collaborative working environment. We recommend that the NPD and the Town of Niskayuna seek an independent firm to help implement the proposed recommendations and track NPD’s progress. 

Arlington, VA: CNA, 2021. 88p.

Bridging The Gap: Virtual Roundtable Discussions on Racial Injustice and Police Community Relations

By CNA

In May 2020, the death of George Floyd at the hands of a Minneapolis police officer shocked the nation. Recorded footage brought the image of his death to millions of people, and they responded as never before. As the summer unfolded, protests were organized in communities all across the nation, with people of all racial and ethnic backgrounds, young and old alike, marching together asking for police reform and sharing concerns over police brutality and systemic racism. In response, police reform proposals were introduced at the federal and state levels, with more than 30 states considering legislative changes on police practices and accountability. At the local level, government and police officials began proposing changes to police policy and practice, enacting bans on chokeholds, and promoting de-escalation training. In the City of Antioch, hundreds of concerned community members voiced their opinions on race relations and policing reform during three City Council meetings in June 2020. The issues they raised were wide ranging, including systemic racism, body-worn cameras, and police recruitment, training, and accountability. In response, the Antioch City Council decided to hold a series of roundtable discussions called Bridging the Gap to hear the perspectives of additional community members and learn more about the kinds of changes in policing the community desired. The City wanted to better understand the community’s perspectives on racial injustice and police-community relations and to identify ways to address them. CNA, an independent national research and analysis firm, was hired to organize and facilitate these roundtable discussions. Major incidents involving police can and have happened all around the country. As we were writing this report, we learned that they can happen in Antioch, too. During our initial conversations to understand the goals of the Bridging the Gap sessions, we often heard that Antioch was holding community dialogues because of things that happened in other places. Recently, an interaction between a young man and Antioch police officers ended in the death of the young man. Although it may be too soon to determine the circumstances that lead to his death, the timing of this incident should serve as a cautionary tale for other departments. The policing issues in Antioch are national, and the national issues matter in Antioch. 

Process: CNA, through its Center for Justice Research and Innovation, began planning the roundtable discussions in November 2020. As a nationally recognized leader in justice systems research, police-community relations, and police  reform efforts, CNA brought significant technical skills and a deep understanding of community policing, the intersection of race and policing, and evidence-based policing to the project. For over a decade, CNA has worked with more than 400 police departments to assess their operations, recommend changes based on best practices, and provide the technical assistance needed to implement change.

Arlington, VA: CNA, 2021. 60p

Diverting 911 calls: Lessons from Early Adopting Urban Jurisdictions

By Greg Midgette,  Peter Reuter

Research Summary: Two perceptions drive interesting finding ways of diverting more 911 calls from police to civilian first responders: (1) police responses can result in inadvertent harm to citizens and (2) many calls to which police respond require services that police often cannot provide. Thus, using other personnel may improve police–citizen relations and strengthen crime fighting by reducing extraneous police burden. Using a case study design, we conducted formative evaluations of programs that have developed beyond pilots in three large U.S. cities: Albuquerque, Atlanta, and Houston. In Each city, we interviewed officials, program operators,and other stakeholders and reviewed program docu-ments and statistics. We detail the events and forces that led to the establishment of each program, the way in which the programs have been institutionalized, and the way they interact with the police department. We then discuss key lessons learned for these jurisdictions.Policy Implications: Many U.S. cities are consider-ing diverting some emergency calls for service from police to civilian first responders. This analysis provides evidence to aid policy makers, researchers, and other stakeholders in the development and evaluation of com-munity responder programs. In all respects, we believe that cities’ unique experiences inform program design.For example, in Albuquerque, a City Hall-driven initia-tive established a new city agency parallel to the police department. In Atlanta, decarceration activists drove the initiative; the program is a city/county-funded non-profit, more fragile in its funding. Risk aversion among call takers and dispatchers has led to low call diversion rates across all sites, but training and collaboration haves hown promise to resolve this problem. Public safety officials external to the diversion programs commonly expressed concerns about first responder safety and per-ceptions that police are expected when 911 is called. Thisrisk aversion has led to slower-than-expected expansion of the program within each city.

Criminology & Public Policy: Volume 23, Issue 3, 2024.

Sworn To Protect-  Syracuse Police Department Staffing Analysis and Recommendations Based On Matrix Consulting Group Final Report On Work Scheduled Tasks, Key Activities, and Staffing

By  Alexander Marion,  Syracuse City Auditor 

Police staffing and overtime costs have become a routine matter of concern for the Syracuse Common Council and City Administration leaders as they carry out the budget process each year. In 2022, the Syracuse Common Council amended Mayor Walsh’s Fiscal Year 2022-23 (FY23) budget to authorize funding for the Office of the City Auditor to conduct a staffing study of the Syracuse Police Department. The Office of Budget and Management, along with the Department of Audit, developed a request for proposals and selected Matrix Consulting Group (Matrix) of San Francisco, CA to produce a report which could improve workload balance, management, and operations. The Matrix report identified four district bureaus within the department and categorizes their recommendations based on those divisions of labor. In total, the Matrix team makes 87 specific recommendations. The final Matrix report, agreed to and approved by the Syracuse Police Department (SPD), is attached as Appendix 1. Grouping recommendations based on those four bureaus an excellent way for the SPD to understand and implement changes but it is not particularly useful for the public. For ease of public consumption, the Office of the City Auditor re-categorized the Matrix recommendations into eight (8) categories which better help explain the types of changes suggested. The chart below identifies the number of Matrix recommendations by category. Matrix conducted a thorough and meaningful review of the SPD. Their recommendations touch on thematic areas that need to be addressed, and that the SPD has agreed to pursue as part of their own evolution. Some recommendations from the Matrix report could be implemented quickly, while others require a longer time horizon, understanding capacity within the department and other city agencies or external partners. Other recommendations are subject to union bargaining agreements. To further aid the public and lawmakers in understanding and implementing the recommendations, the Office of the City Auditor has identified ten (10) areas where SPD and the City should focus their attention to deliver the most efficient and effective improvements to the department and their delivery of service for the residents of Syracuse   

Syracuse, NY: Office of the Syracuse City Auditor , 2024. 192p.

An Inspection into Activism and Impartiality in Policing

By His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services - HMICFRS 

In September 2023, the then Home Secretary commissioned us to inspect police involvement in politically contested matters. We examined several things: the police’s policies, processes and decision-making; how officers are trained; the police’s work with external advisory groups; how police deal with non-crime hate incidents; the police’s communication with the public; and whether there are any systemic problems that interfere with police impartiality. We reviewed over 4,000 documents and held interviews and focus groups with over 400 officers, staff and members of other organisations. We examined the records of 120 non-crime hate incidents. We surveyed the police and the public, for which we received over 4,000 responses. And we analysed over 857,000 police social media posts. This has been one of the most challenging inspections we have carried out. It deals with complex legislation and regulations. It deals with policing’s sometimes invidious role in keeping the peace, meeting the needs of individuals or groups who have opposing views and simultaneously upholding everyone’s rights. And it involves contentious, emotive issues. We found three systemic problems. First, there is a near-total absence of any definition, guidance or judicial consideration of impartiality insofar as it relates to policing. Second, legal application of the Equality Act 2010 is now too complicated. Third, the legislation doesn’t clearly define the boundary between police operational independence and appropriate external influence or accountability. Most chief officers told us that they experience what they believe to be improper pressure or interference from significant political figures. Chief constables and police and crime commissioners don’t always understand the delineation of their roles and responsibilities. Chief constables need more guidance to help them maintain operational independence. To improve public trust and confidence, it is important for the police to communicate effectively with communities. We found forces sometimes overestimate the effectiveness of their communications using social media and rely too much on this communication channel. And there is a lack of guidance to help forces communicate on contentious issues, including by using visible representations such as badges and lanyards, which officers often wear on their police uniform. Many interviewees told us they felt demoralised and let down by forces often not doing enough to respond to inaccurate or unfair media coverage when they are the subject of critical reporting and social media comment. Some described political commentary as being overwhelmingly negative and therefore at risk of distorting public opinion. Many officers and staff were disappointed by the absence of commentary on the good work they do every day. Since 1999, responding to a recommendation in the report of the inquiry into the racist murder of Stephen Lawrence, forces have brought people together into external advisory groups. These groups help inform police decision-making. There is no up-to-date guidance about how advisory groups should work or how they should be formed. And forces use and run these groups in different ways. The Stephen Lawrence report also recommended police forces record non-crime hate incidents (NCHIs). All forces recognise the important value of this information. But forces haven’t consistently applied the guidance concerning how they should deal with NCHIs. They record and attend more of these incidents than they need to. Police staff networks have existed since the founding of the Christian Police Association in 1883. And staff networks have played an important role in policing’s response to concerns about racism, homophobia and misogyny. There is a perception among police officers and staff that some networks are a higher priority in their force than others. Networks can help forces navigate challenging problems. But when networks become involved in politicised or contentious issues, it can have a negative effect on public trust and confidence. Having reviewed the evidence, we believe that the lack of clarity within the complex legal and regulatory framework that informs the police approach to politicised or contentious issues is damaging public trust and confidence. In this report, we make 22 recommendations. Our recommendations are designed to provide the clarity needed for police forces to be, and appear to be, impartial by: • clarifying the impartiality duty and operational independence, and updating associated training and guidance; • reviewing and updating the Equality Act 2010 and associated training and guidance; • introducing guidance about police attendance and conduct at events; • improving communication with the public about politicised and contested issues, including using social media and visible representations; • updating guidance relating to the use of external advisory groups; • updating policies and reviewing the governance arrangements for non-crime hate incidents; and • strengthening the governance arrangements for police staff networks. We were due to publish our report in July 2024, but the announcement of a general election caused us to delay reporting our findings. 2 Summary 

Birmingham UK: HMICFRS 2024 2024. 132p.

Curtailing cyber and information security vulnerabilities through situational crime prevention

By: Sameer Hinduja and Brandon Kooi

Information can be considered as an invaluable commodity for all business entities, and has brought about the development of various security architectures devoted to its protection. Corporations have tended to react to the exploitation of information security (InfoSec) vulnerabilities through the implementation of technological measures. Indeed, most security policies and procedures are highly technologically inclined, making use of hardware and software to protect and safeguard the confidentiality, integrity and availability of data. Unfortunately, these tactics have achieved limited success because of inattention to the opportunistic aspects of crime commission. Situational crime prevention can address the importance of these aspects by concentrating on the circumstances associated with a crime, and how the setting, conditions and context can be modified to preclude its manifestation. Its specific application to cyber and InfoSec in a corporate setting is advantageous in developing competent proactive strategies to reduce the presence and attractiveness of criminal possibilities for would-be offenders.

Security Journal advance online publication, 17 June 2013; doi:10.1057/sj.2013.25

Crime Prevention and Active Living

By: Anastasia Loukaitou-Sideris and John E. Eck

The epidemic of obesity in American cities has alarmed public health professionals. Attention has been cast on the importance of leading an active life for good health, so questions have been raised about barriers to active living. One potential barrier is the concern many people have about crime. Is crime a barrier to active living, and if it is, what can be done about it? This paper draws from two fields— environmental criminology and urban planning—to provide evidence of how crime may reduce active living and what can be done to make the physical environment safer.

Environmental criminologists and urban planners start from complementary but different perspectives. Environmental criminologists focus on the development and prevention of crime patterns, particularly the interactions of offenders, potential victims, and others. Their interventions focus on the immediate environments of crime concentrations and manipulate these environments to alter offenders’ perceptions of their prospects of success. Planners and urban designers are interested in the legitimate users of the city, who also may become crime victims. They examine how different social groups perceive the public spaces of everyday life, and how these spaces can be modified to encourage desirable activities.

This paper applies both perspectives to explore the relationships among crime, fear of crime, and active living. We begin by describing these relationships to establish a broad research framework. We then look at the factors that influence fear of crime and how they vary among groups and settings. Next we examine the literature on the relationship between physical characteristics of settings, opportunities to commit crimes, and fear of crime. Crime and fear are not evenly distributed, even over similar places, so this is discussed in the fourth section. In the fifth part we examine criminal justice, the central role of police, and the theoretical perspectives offered by environmental criminology and situational crime prevention. We then turn to the effectiveness of situational crime prevention. We conclude by outlining a research agenda for increasing active living through reducing crime and fear of crime.

Health Promotion hepr-21-00-05.3d 10/1/07 19:08:27 380 Cust # 06050358R1

Hacking Minds and Machines: Foreign Interference in the Digital Era

KOVALCIKOVA, NAD'A; FILIPOVA, RUMENA VALENTINOVA, 1989-; HOGEVEEN, BART; KARÁSKOVÁ, IVANA; PAWLAK, PATRYK; SALVI, ANDREA

From the document: "This 'Chaillot Paper' delves into the phenomenon of foreign interference and the risk it poses to democratic societies. It explores the interplay between information manipulation and disruptive cyber operations, revealing their role as complementary components within a broader strategy. Dedicated chapters examine how interference manifests across various sectors, including social, political, economic, digital and security domains, describing existing tools and evolving policy responses. Each case study follows a clear structure, presenting an incident, its effects and the implemented responses. The volume concludes by identifying convergences and divergences across the cases studied, and highlights foreign interference as a critical and growing threat to global security. It offers targeted recommendations on how the EU can significantly bolster its defences and resilience against this threat."

INSTITUTE FOR SECURITY STUDIES (PARIS, FRANCE). AUG, 2024. 67p.

AI and the Evolution of Biological National Security Risks: Capabilities, Thresholds, and Interventions

DREXEL, BILL; WITHERS, CALEB

From the document: "In 2020, COVID-19 brought the world to its knees, with nearly 29 million estimated deaths, acute social and political disruptions, and vast economic fallout. However, the event's impact could have been far worse if the virus had been more lethal, more transmissible, or both. For decades, experts have warned that humanity is entering an era of potential catastrophic pandemics that would make COVID-19 appear mild in comparison. History is well acquainted with such instances, not least the 1918 Spanish Flu, the Black Death, and the Plague of Justinian--each of which would have dwarfed COVID-19's deaths if scaled to today's populations. Equally concerning, many experts have sounded alarms of possible deliberate bioattacks in the years ahead. [...] This report aims to clearly assess AI's impact on the risks of biocatastrophe. It first considers the history and existing risk landscape in American biosecurity independent of AI disruptions. Drawing on a sister report, 'Catalyzing Crisis: A Primer on Artificial Intelligence, Catastrophes, and National Security,' this study then considers how AI is impacting biorisks across four dimensions of AI safety: new capabilities, technical challenges, integration into complex systems, and conditions of AI development. Building on this analysis, the report identifies areas of future capability development that may substantially alter the risks of large-scale biological catastrophes worthy of monitoring as the technology continues to evolve. Finally, the report recommends actionable steps for policymakers to address current and near-term risks of biocatastrophes."

CENTER FOR A NEW AMERICAN SECURITY. 2024.

Securing the Critical Technology Supply Chain as a Function of National Intelligence

A GOSWAMI, ARCHISHMAN

From the document: "This paper examines the role that national intelligence agencies may play in helping to secure critical technology supply chains. As the race for scientific advantage becomes increasingly characteristic of national security concerns amid growing multipolarity and interstate competition, national intelligence agencies are paying greater attention to the security of critical and emerging technologies. This paper analyses how intelligence agencies may work and adapt in relation to the specific challenges posed by this issue. The analysis is divided into sections on intelligence (examining the broadening of intelligence-gathering horizons and the likelihood of ally-on-ally espionage); counterintelligence (focused on insider threats from within the private sector); and covert action (assessing the potential for paramilitary action and offensive cyber to achieve kinetic effect vis-à-vis a competitor's supply chains)."

OBSERVER RESEARCH FOUNDATION., 2024. 23p.

How Citizens Stop Riots: Analyzing the Case of the 2021 Dutch Curfew Riots

By Marly van BruchemLaura HendriksHans Myhre SundeDon WeeninkLasse Suonperä Liebst & Marie Rosenkrantz Lindegaard

The causes of riots have been extensively researched. Comparatively, little is known about how they are prevented from occurring. We address this gap with a qualitative study of the role of formal and informal guardians in Amsterdam in January 2021, when public disorder was widespread across the Netherlands after the government had announced a curfew to curb the spread of the Covid−19 virus. We used CCTV footage of two gatherings that had elements of disorder and two that occurred without them. We also rely on interviews with 40 so-called “intimate handlers” who were present during these gatherings to understand how they managed them. We find that the presence and actions of intimate handlers collaborating with the police during the gatherings, effectuated through frequent affiliative contacts with the crowd, had direct de-escalatory effects, operative because of their well-developed social community bonds: participants in gatherings avoided jeopardizing these bonds of attachment, which also created a more positive image of the police through citizen-police collaborations. Our findings thus stress the importance of social bonds for the effectiveness of riot prevention and we consider practical implications for public disorder and large-scale crowd management.

Deviant BehaviorVolume 44, 2023 - Issue 11